Difference between revisions of "ModemFW Flash"
(Created page with 'To force flash the phone modem in WebOS you need to use PmModemUpdater') |
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| − | To force flash the phone modem in WebOS you need to use PmModemUpdater | + | To force flash the phone modem in WebOS you need to use PmModemUpdater. |
| + | = Why you may need to Flash Modem Firmware = | ||
| + | Flashing modem firmware comes in handy if your phone is stuck in phone offline mode and will not connect to a cell signal due to modem firmware corruption. Generally caused by phone being powered down in the middle of "Full Erase" or WebOS Doctor. The phone modem firmware version becomes unknown preventing WebOS Doctor to automatically flash it during operation. To check if your phone modem is unknown type ##radio# (##72346#) in phone app and it should give you your modem firmware version. | ||
| + | |||
| + | Your modem firmware might be <em>unknown</em> if you are receiving the following error on a phone that is stuck in <em>First Use</em> without activation. | ||
| + | |||
| + | The error will loop First Use card with this message: | ||
| + | <blockquote>"Phone Error | ||
| + | |||
| + | Your phone is experiencing an error that cannot be resolved. | ||
| + | |||
| + | Visit www.palm.com for help."</blockquote> | ||
Revision as of 21:51, 23 December 2010
To force flash the phone modem in WebOS you need to use PmModemUpdater.
Why you may need to Flash Modem Firmware
Flashing modem firmware comes in handy if your phone is stuck in phone offline mode and will not connect to a cell signal due to modem firmware corruption. Generally caused by phone being powered down in the middle of "Full Erase" or WebOS Doctor. The phone modem firmware version becomes unknown preventing WebOS Doctor to automatically flash it during operation. To check if your phone modem is unknown type ##radio# (##72346#) in phone app and it should give you your modem firmware version.
Your modem firmware might be unknown if you are receiving the following error on a phone that is stuck in First Use without activation.
The error will loop First Use card with this message:
"Phone Error
Your phone is experiencing an error that cannot be resolved.
Visit www.palm.com for help."